Hotel Santa Helena Plaza, Oaxaca ➤ Reviews, Rooms & Prices 2025

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About the Hotel

Galeana 304, Oaxaca, Mexico

Hotel Santa Helena Plaza, a 2-star Oaxaca hotel, offers free WiFi, complimentary bottled water, and an outdoor pool. The property is located in the city center and features 30 guestrooms.

Rooms & Amenities

Each room at Hotel Santa Helena Plaza includes amenities such as free WiFi, flat-screen televisions, and rainfall showerheads in the bathrooms. Guests can enjoy the view from a terrace that enhances the experience.

Dining & Nearby Options

Nearby dining options include Restaurante Coronita and Trattoria Ciao Italia, both within 0.5 miles. Also, guests are just a short distance from Mercado Benito Juarez and Zocalo Square.

Services & Facilities

The property provides tour/ticket assistance, a computer station, and luggage storage. Hotel Santa Helena Plaza features a 24-hour front desk for guest convenience.

Location & Transportation

Hotel Santa Helena Plaza is a 4-minute walk from Nuestra Senora de la Soledad Basilica and 7 minutes on foot from Museo del Ferrocarril. Nearby bus stations include Villa del Pacifico and Terminal Zaniza, both within a short walking distance.

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Getting around

A list of all available modes of transport

City Centre

Oaxaca 1.4 km

Airports

Oaxaca International (OAX) 7.7 km

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Convenient Parking

“I was pleasantly surprised by the free parking available at Hotel Santa Helena Plaza. After driving across Mexico, having a secure spot for my car was such a relief. It made my stay much easier, allowing me to explore the area hassle-free.” view full review

Refreshing Pool Experience

“The pool at the hotel became my go-to spot for relaxation. It was clean and inviting, perfect for a quick dip after a long day of exploring. Even in late October, I found the water refreshing once I got used to the temperature, and often enjoyed it all to myself.” view full review

Comfortable and Spacious Rooms

“I loved the spaciousness of my room, which was always spotlessly clean. The addition of bottled drinking water and a cooler in the reception area was a thoughtful touch that I appreciated daily. The simplicity of the room made it feel very cozy.” view full review

Pleasant Dining Options

“The hotel had a restaurant that, while not always open during the low season, offered a nice atmosphere. I didn’t mind venturing out, as many great restaurants are just a short walk away, but having an on-site option was a lovely bonus.” view full review

General

Free Wi-Fi
Parking
Safe deposit box
24-hour reception

Spa & Leisure

Outdoor swimming pool
Leisure/ TV room

Media

Television
Telephone

Location

Galeana 304, Oaxaca, Mexico

Map view

Galeana 304, Oaxaca, Mexico

City landmarks

Square

Zocalo

680 m

Church

Templo de Santo Domingo de Guzman

1.5 km

Church

Oaxaca Cathedral

970 m

Museum

Rufino Tamayo Museum of Pre-Hispanic Art

730 m

Museum

Museum of Cultures of Oaxaca

1.3 km

Park

El Llano

1.9 km

Callejon Hidalgo 917 Centro

Museo Textil de Oaxaca

960 m

Garden

Ethnobotanical Garden

1.5 km

Gallery

Museo de los Pintores Oaxaquenos

810 m

Mall

Andador Turistico

1.2 km

Museum

Museo Belber Jimenez

820 m

Gallery

La Mano Magica

760 m

Gallery

Voces de Copal

810 m

Museum

Museo Filatelia

1.6 km

J.P. Garcia and Zaragoza

Mercado de artesanias Jose Perfecto Garcia

630 m

Theatre

Auditorio Guelaguetza

900 m

Alcala 202 Centro Historico

Museo de Arte Contemporaneo

1.0 km

Gallery

Centro Fotografico Alvarez Bravo

1.1 km

Calle Macedonio Alcala 307 Centro

Amate Books

1.2 km

OaxacaMexico

State Government Palace

700 m

Museum

House of Juarez Museum

1.3 km

Independencia

Museum of Oaxacan Painters

1.2 km

Museum

Ex convento de San Pablo

1.1 km

Museum

Huizache Arte Vivo de Oaxaca

1.1 km

Museum

Contemporary Art Museum

1.0 km

Nearby

Las Casas S/n

Mercado Benito Juarez

500 m

Church

Basilica of Our Lady of Solitude

440 m

Square

Plaza de la Danza

450 m

De Valerio Trujano 600

Autotransportes Turisticos Santa Maria Juquila

110 m

Jardin Socrates

410 m

Restaurants

Cafe Alex

280 m

Tinoco y Palacios 604

Boulenc

840 m

Porfirio Diaz #207 Downtown Between Morelos and Matamoros

Xuncu Choco

530 m

Mariano Matamoros # 302 Entre Porfirio Diaz Y Tinoco Y Palacios

Barba Rosa

540 m

Avenida Hidalgo 507 B Col. Centro

Boogie Cafe

550 m

Hidalgo 509. Centro

Comedor Maria Alejandra

640 m

Calle 20 de Noviembre 512 Inside of Mercado 20 de Noviembre

Muss Cafe

680 m

Hidalgo 911 Col. Centro

Archivo Maguey

770 m

Calle Morelos 509

Reviews and Ratings

Feedback from previous guests about their experience.

62%

liked the hotel and would stay again

6.2/10

Nice

Rooms

7.8

Location

9.0

Service

6.6

Dining

6.4

Charles

United States, January 2025

5.8/10

I had a lovely stay at Hotel Santa Helena Plaza. The spacious rooms were a highlight, and the fresh sushi at the restaurant was a tasty treat. However, I found the service a bit lacking at times, which detracted from the overall experience. 🌟🍣

Rooms

8.0

My room was quite spacious, featuring modern amenities and comfortable beds. The clean design made it feel welcoming.

Service

6.0

The service was friendly, but I did experience delays that were frustrating at times.

Location

9.0

The hotel's location is excellent, conveniently situated near many attractions and local shops.

Dining

8.0

I loved the fresh sushi offered at the hotel dining area; it was one of my favorite meals during my stay.

Facilities

7.0

The facilities were well-maintained, providing a comfortable environment to unwind after a day of exploring.

Larry

United States, January 2025

6.0/10

My stay at Hotel Santa Helena Plaza was quite enjoyable. The rooms were cozy and very clean, which made for a comfortable experience. However, I did find the dining options a bit limited, and I was hoping for more variety. Overall, a pleasant stay with some room for improvement! 😊

Rooms

8.0

The room was cozy and clean, providing a relaxing space for my stay.

Service

8.0

The staff was friendly and accommodating, which enhanced my experience.

Location

9.0

The hotel is conveniently located, making it easy to explore the area.

Dining

6.0

I found the dining options limited, lacking variety during my visit.

Facilities

7.0

The facilities were well-maintained but could benefit from some updates.

Ryan

United States, January 2025

6.0/10

My stay at Hotel Santa Helena Plaza was quite pleasant, with beautifully decorated rooms that provided a cozy atmosphere. However, there were a few hiccups with the dining service that slightly marred the experience. Overall, it was a good blend of comfort and culture. 🌟

Rooms

8.0

The rooms were tastefully adorned, combining traditional Oaxacan decor with modern comforts, making my stay very enjoyable.

Service

6.0

While the staff were generally friendly and accommodating, I experienced a delay during breakfast service that was a bit frustrating.

Location

9.0

The hotel is conveniently located in the heart of Oaxaca, allowing easy access to local attractions, which I loved exploring.

Dining

5.0

The dining options were tasty, but the service speed during peak hours was lacking, leaving me waiting longer than expected.

Facilities

8.0

The hotel offered lovely facilities, including a charming courtyard where I could relax and enjoy the ambiance.

Jim

United States, December 2024

6.2/10

My stay at Hotel Santa Helena Plaza was enjoyable, with beautiful room decor and a great location near the city center. However, I did face a few issues with the dining service, which could have been more attentive.

Rooms

8.0

The rooms were elegantly decorated, featuring traditional fabrics and modern amenities. I particularly appreciated the spaciousness, which made my stay quite comfortable.

Service

6.0

While the staff was friendly and welcoming, the dining service was a bit slow during peak hours. I had to wait a while before my order was taken, which was frustrating at times.

Location

9.0

The location was perfect for exploring Oaxaca, situated within walking distance of major attractions and vibrant markets. I loved being able to stroll through the nearby historic streets.

Dining

7.0

The food quality was satisfying, especially the fried rice, but the delays in service during breakfast left me wanting more prompt attention.

Facilities

8.0

The hotel offered great facilities, including a well-maintained pool. I enjoyed relaxing by the water after a long day of sightseeing.

Chuck

United States, October 2024

7.2/10

My stay at Hotel Santa Helena Plaza was pretty nice overall. The rooms were spacious and cozy, but I did find the Wi-Fi to be a bit spotty at times. The location was prime, right near all the action in Oaxaca, which made exploring super easy.

Rooms

7.0

The spacious rooms had this cozy vibe, and I loved the amazing views. However, the Wi-Fi was not always reliable, which was kinda frustrating.

Service

7.0

The staff was friendly and always willing to help with questions, even though there were a couple of delays in getting room service.

Location

9.0

I was stoked about the location; it’s right in the heart of Oaxaca with tons of restaurants and shops nearby, making it super convenient.

Dining

6.0

The breakfast was decent—had some classic Sicilian touches. But honestly, I wished for a bit more variety in the choices they offered.